Terms & Conditions
1. GENERAL ASPECTS
The use of the Website automatically grants the status of User and implies full and unreserved acceptance of all provisions included in these Terms and Conditions, in the version in force at each time the User accesses the Website. If you do not fully accept any of the established conditions, you should not access/use our Website. By browsing, using, or downloading content from the Website, you commit to respecting the conditions established in this document.
The User may use the Website without any registration. However, to make a purchase, it will be necessary to provide the data requested at checkout, namely full name, email address, and billing address, as applicable.
2. WEBSITE FEATURES
2.1 Information provided by the User
During the purchase process, the User must provide the following mandatory data: first and last name, email address, and, if applicable, the billing address. All information provided by the User must be correct and true. The User must update the information provided whenever it undergoes any changes. The User is solely responsible for any false, incomplete, or incorrect statements made and for any damages they may cause to the Website owner or third parties with the information provided.
We shall not be held liable for any damages resulting from the incorrect or negligent use of the data provided. The User must ensure the accuracy and validity of the submitted information.
2.2 Product Catalog (Online Store)
The products marketed by Ana Carolina Cunha, NIF 264680057, with registered office at Rua Estr. de São Tiago 376, 2415-543 Leiria, are available on the Website. The information on the products presented on the Website is intended only to provide a brief informative summary for the User’s convenience and information.
We take all reasonable measures to ensure that the information and data contained on the Website are accurate and up to date at the time they are introduced. However, we do not guarantee the updating or correction of this information. We make no warranties, express or implied, regarding the accuracy or completeness of any information (including information on goods and services) included on the Website.
All prices displayed on the Website are final, include VAT at the applicable legal rate (when applicable), and do not have additional delivery costs, as these are digital products.
We reserve the right to change, delete, or move any information on the Website at any time, without prior notice.
2.3 Users expressly accept and acknowledge that:
– The photographs displayed on the Website are merely illustrative, and Users must consult detailed information about the products and their characteristics/specifications;
– The displayed price is the recommended price, however, typographical errors may exist, and we cannot guarantee supply in such cases;
– We will make all reasonable efforts to include accurate and updated information about the products on the Website. Nonetheless, we cannot guarantee it;
– We do not guarantee the availability of the products listed on the Website, nor do we assume responsibility for discontinued items.
2.4 Payment Methods
The Website provides the following payment methods:
– Credit and debit card (Visa, Mastercard, American Express);
– Multibanco reference;
– MB Way;
– PayPal.
The User undertakes to use only valid payment methods belonging to them. All transactions are processed in an encrypted and secure manner.
3. PERSONAL DATA AND DATA SECURITY
Please refer to our Privacy Policy.
4. INTELLECTUAL PROPERTY
Unless otherwise stated, the contents of the Website, including text, graphics, and photographs, are reserved to the Website owner, and their use, for commercial or non-commercial purposes, is prohibited.
5. ALTERNATIVE DISPUTE RESOLUTION
The Customer may attempt to resolve any consumer dispute extrajudicially through the Online Dispute Resolution Platform (provided by the European Commission).
The Customer may also resort to any other Consumer Dispute Resolution Entity. The updated list of Consumer Dispute Resolution Entities is available on the Consumer Portal.
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Centro de Arbitragem de Conflitos de Consumo de Lisboa
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Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
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CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
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CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
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Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
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Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
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Centro de Informação de Consumo e Arbitragem do Porto
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European Online Dispute Resolution Platform
6. RIGHT OF WITHDRAWAL
Digital Products (E-book)
By purchasing a digital product, the customer understands that the product is delivered in digital format, accessible immediately after payment confirmation. The file is intended for personal use only, and its sharing, resale, copying, or distribution by any means is strictly prohibited. The content is protected by copyright, with all legal rights reserved to the Website owner.
Waiver of the right of withdrawal: Under Article 17 of Decree-Law No. 24/2014, the customer loses the right of withdrawal (right to return within 14 days) once the purchase of the digital content is completed, provided that they have given their prior and express consent to this effect. This authorization is obtained through a mandatory checkbox before completing the purchase, when adding the product to the cart, where the customer confirms that they accept the immediate supply and waive the right of withdrawal.
After payment confirmation, the customer will receive the ebook in digital format, made available immediately by email, at no additional cost.
7. LEGAL WARRANTY
Under Article 5 of Decree-Law No. 84/2021 of 18 October, the digital content made available on the Website benefits from a legal warranty of conformity of three (3) years from the date of its availability. If the digital file is defective, inaccessible, or does not correspond to what was contracted, the consumer is entitled, free of charge, to conformity restoration, under Article 12 of the same law, namely through replacement or correct availability of the content.
8. LIMITATION OF LIABILITY
The User is responsible for the content of the information sent or transmitted to the Website.
The User acknowledges that the use of the Website may not be 100% secure, with the possibility that information sent/received may be intercepted by unauthorized parties. The Website owner is not responsible for communication security failures and does not assume any liability for the misuse of User information by third parties.
The User acknowledges that access to and use of the Website may be interrupted and that the Website information may contain bugs, errors, technical failures, problems, or other limitations. The Website may contain links to other websites or be accessed through other websites. The Website owner cannot be held responsible for these, namely for the control of content, availability, operability, or performance.
To the maximum extent permitted by law, the Website owner excludes any direct or indirect liability for the use of the Website.
9. FINAL PROVISIONS
In the event of a breach of these Terms and Conditions, the Website owner reserves the right to exercise any legally foreseen action. Furthermore, the Website owner reserves the right, at their discretion, to terminate access to or use of the Website, with or without notice to the User.
The Terms and Conditions of use of the Website are governed in accordance with applicable laws.
If any provision described herein is deemed illegal, void, or for any reason unenforceable, such provision shall be eliminated or reduced as provided by law, without affecting the validity and enforceability of the remaining provisions.
The Website owner reserves the right to change these Terms and Conditions without prior notice. The User is bound by the version of the Terms and Conditions in force at the time of use, and therefore we recommend periodic consultation.