Privacy Policy
Privacy Policy
Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share the personal information we collect from our users, in accordance with applicable Portuguese law, including the General Data Protection Regulation (GDPR).
1. Information We Collect
When you visit our website or make a purchase, we collect different types of personal data, including:
Contact information: name, email address, and, if applicable, phone number.
Payment information: banking or credit card details (processed through secure payment platforms such as IfThenPay).
Browsing information: IP address, device type, operating system, pages visited on our website, and browsing time.
Order information: purchased products, shipping information, and purchase history.
2. How We Use Your Information
We use your personal information for the following purposes:
Order processing: to process and deliver your purchases, including sending order status notifications.
Communication: to respond to inquiries, send order confirmations, and provide customer support.
Marketing (optional): with your consent, we may send you offers, news, and promotions related to our products. You may unsubscribe from these communications at any time.
Website and service improvement: we use browsing data to improve user experience and optimize our services.
3. Legal Basis for Processing
We collect and process your personal data based on the following legal grounds:
Contract execution: to fulfill the obligations of the sales contract, such as processing orders and ensuring delivery.
Consent: when we request your permission to send marketing communications.
Legitimate interest: to improve our services and personalize your experience on our website.
4. Data Sharing
Your personal data may be shared with third parties only for the following purposes:
Payment processors: to securely process your payments.
Shipping and delivery services: to ensure correct delivery of purchased products.
Legal authorities: we may share your data with the competent authorities when required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption protocols and other security mechanisms to ensure the confidentiality and integrity of your information.
6. User Rights
You have the right to access, correct, update, or delete your personal data at any time. You may also withdraw your consent to the processing of your data for marketing purposes. To exercise your rights, you may contact us at info@foodies-guide.com.
Additionally, you have the right to:
Access: obtain a copy of your personal data.
Rectify: correct or update your personal data.
Erase: request the deletion of your data, where applicable.
Restrict processing: limit the processing of your data under certain circumstances.
Object to processing: object to the use of your data for marketing purposes.
7. Data Retention
Your personal data will be kept only for as long as necessary to fulfill the purposes for which it was collected, including the processing of your orders and compliance with legal obligations.
8. Cookies
This website uses cookies to enhance your browsing experience and analyze site usage. For more information about the cookies we use, please refer to our Cookie Policy.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page and, when appropriate, we will notify users via our website or by email.
10. Contact
If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us at info@foodies-guide.com.